If a piece is sold out on the website, will it be available again?
Most of my pieces are limited editions and some are one offs. If you see that something is sold out, please drop me a line and I can arrange to get it to you ASAP as long as the materials are still available. If the piece is specified as one off, I can try and do something similar for you at no extra cost.
Where is my online stock shipped from?
If you are in the southern hemisphere all of the online stock will be shipped from Brisbane, Australia. If you are in the northern hemisphere it is most likely the online stock will be shipped from Madrid, Spain.
What should I do if one of my earring posts bend?
Most of my earring posts are very flexible and soft. I started having them made this way because they resist a lot more pressure and won´t break. If your post should bend, gently bend it back with your fingers or a small pair of pliers again and again, no worries!
Do I do custom made bridal pieces?
I sure do! Please email me to get the ball rolling! I also offer very reasonable bridesmaid, mother-of-the-bride, and groomsmen accessories.
Do I wholesale to shops?
Yes I do, please get in touch for a linesheet. If you would like to see a list of my current stockists take a look at the Stockists tab.
What are my pieces made from and where do they come from?
I source my materials from local, small Spanish and Italian businesses to ensure top notch quality and originality. The 1 and 2 micron 18k gold and sterling silver plating is done by a long standing Spanish family business from Cordoba. I like to keep my designs as Spanish and local as possible. In the description of each piece I specify exactly what they are made from.
The bases of the earrings and charms are either made from sterling silver or zamak or brass and then plated in 18k gold or sterling silver. These zamak pieces are made to order on the beautiful Belearic Island of Menorca by a family run studio that started back in 1945.
The gold chains are stainless steel so they won´t tarnish and are hypoallergenic. The silver chains are varnished sterling silver so they like all silver pieces will need a polish from time to time.
Earrings backs are either stainless steel, 18k gold plated or sterling silver.
All findings such as jump rings, spokes, some necklace clasps and knot covers are 18k gold plated or sterling silver.
The crochet pieces are handmade by an artesan mother daughter-duo in Galicia. They make all my crochet design-dreams come true!
All of the tassels I use are uncrushable and are made near Valencia.
The raffia I source from an old espadrille shop in the centre of Madrid, they have been importing it from Africa for many, many moons.
The hat bases I source from Spanish family businesses in Ciudad Real and Seville.
What is Zamak?
Zamak is an alloy blend of zinc, aluminum, magnesium and copper which makes it suitable for sensitive skin types, very durable and great for silver and gold plating.
Why are there differences in the pricing of the 18k gold plated pieces?
It all depends on how many microns of gold the piece is plated in, the more microns the thicker the gold and the longer the plating lasts. For pieces that you wear regularly 2 microns of gold will last for years. Each piece description specifies how many microns of gold it is plated in. If it is just a flash of gold my pieces are heavily varnished so they will last much longer. The best thing about gold is that it doesn´t tarnish!
Can I get my jewellery pieces wet or wear them with creams and perfumes on?
Yes you can (unless they have tassels, fabric or raffia) but any water, creams and perfume eats away at the varnish and plating reducing their lifespan, so does the acidity of your skin!
How can I look after my pieces and help contribute to a more sustainable fashion industry?
Head to my Sustainability page for this info.
How can I clean my pieces naturally?
Head to my Sustainability page for this info.
How does my Redesign and Repair Service work?
Head to my Sustainability page for this info.